Shipping policy

Thank you for choosing Secret-cache for your digital download needs. Please review our shipping policy to understand how we handle the delivery of your digital files.

1. Digital Delivery:

   • Secret-Cache exclusively deals with digital goods, and as such, no physical items will be shipped. All products available on our platform are delivered electronically.

2. Instant Delivery:

   • Upon successful completion of your purchase, the digital files will be instantly delivered to the email address associated with your account. You will receive an email containing download links or instructions to access your purchased content.

3. Download Links:

   • Download links provided in the confirmation email are typically active for a specified period. Please download your files promptly to ensure timely access.

4. Payment Verification:

   • In some cases, additional payment verification may be required to prevent fraudulent transactions. If your purchase is flagged for verification, access to the digital files will be provided once the verification process is successfully completed.

5. Customer Support:

   • If you encounter any issues with the delivery of your digital files or have questions about your purchase, please contact our customer support team at "hello@secret-cache.com". We are here to assist you and ensure a seamless experience.

6. Refunds and Returns:

   • Due to the nature of digital goods, we generally do not offer refunds or returns. However, if you encounter any issues with the quality or accessibility of the digital files, please contact our customer support team, and we will work to address your concerns.

7. Updates and Revisions:

   • Secret-Cache reserves the right to update and revise this shipping policy at any time. Please check our website for the latest information.

By making a purchase on Secret-Cache, you agree to the terms outlined in this shipping policy. Thank you for choosing Secret-Cache for your digital download needs.